Lifecell subscribers are dissatisfied with the “trick” when replenishing their account: funds disappear without a trace

Subscribers of the mobile operator Lifecell are complaining about issues with replenishing their accounts before the end of the monthly tariff period. The relevant information was activated by users on the company’s official Facebook page.

One of the subscribers expressed dissatisfaction, noting that after replenishing the account, the money disappeared without explanation. “This operator constantly steals money when replenishing,” he was indignant.

According to the user, instead of the standard debiting of funds for connecting a monthly package, the company charges a fee for a one-day package, which makes communication more expensive.

“They come up with various reasons to transfer customers to daily payment, emptying their accounts if you replenish your phone the day before the end of the tariff,” the subscriber explained.

Another user supported him, confirming that after replenishing the account, information about the withdrawal of funds for the daily package of services came.

Lifecell specialists quickly responded to this situation. They explained that such notifications about withdrawals are automatic and are related to the nuances of sending SMS information.

Previously, the portal also reported on other news, specifically requests from pensioners for preferential tariffs from Vodafone, as well as the completion of the Kyivstar campaign with unlimited Internet.