PFU errors in accruals: how to protect your rights to a decent pension

Even minor errors in pension calculations can lead to significant financial losses for Ukrainians. Many of them receive smaller payments for a long time, not even realizing they have underpaid for years of service or salary. Lawyers emphasize that such cases are standard, and their causes can be both trivial and systemic.

Usually, the main problems arise from incorrectly credited insurance years, errors in workbooks, a lack of salary documents, or technical problems in the Pension Fund databases. As a result, people can lose significant amounts of money each month that they are entitled to by law.

Before doing anything, it is worth checking whether your pension has been correctly accrued. You can do this through your personal account on the Pension Fund of Ukraine website, where you can find information on your insurance years, earnings, coefficients, and the pension calculation formula. To log in to the system, you need BankID or an electronic signature. If you have any difficulties with online services, you can visit any Pension Fund service center in person to obtain an extract from your pension file.

If you find any errors, do not delay. Collect all the necessary documents, such as your work book, salary certificates, and archival materials. If there is a misunderstanding in the records, contact your former employer or his successor to obtain a clarifying certificate. Then you must submit a written application to the Pension Fund requesting verification of the pension calculation and recalculation.

The Pension Fund is obliged to consider your application and provide a response within the specified deadlines. If the error is confirmed, the pensioner will receive compensation for all amounts not received. If there is a refusal, it must be justified. In this case, the decision may be appealed first through an administrative procedure and, if necessary, in court. Judicial practice shows that many pensioners have achieved recalculation and refund of funds.

Also note that pensioners with low benefits will receive supplements, as we previously reported. We remind you that plans are in place to reduce some supplements for specific categories of pensioners. Read more to learn how you can improve your financial situation in old age.